ElevenLabs, our AI voice generation subprocessor, has phased out support for its legacy voices. As a result, several AI-generated voices are no longer available in AI Assistant's text-to-speech feature as of April 2026.

The table below lists the legacy voices that were removed from Rise 360 and Storyline 360. We recommend switching to a suggested voice. Find step-by-step instructions to replace voices in Rise 360 and Storyline 360 below the table.

Replace a Voice in Rise 360

Follow these steps to replace a voice in Rise 360:

1. Go to the block with the audio you want to update.
2. Click Content in the sidebar menu, then click the Replace audio icon (microphone).
3. When the Course media window opens, select a new voice from the drop-down menu or click View all voices to browse the voice library.
4. After selecting a replacement voice, review the script and click Generate Speech.
5. Preview the result on the right, then click Insert to replace the audio that includes a deprecated voice.

Replace a Voice in Storyline 360

Here’s how to replace a voice in Storyline 360:

1. Go to the Home or Insert tab, then click the top half of the Insert Audio icon in the AI Assistant section to open the Text-to-Speech tab in the Generate AI Audio window.
2. Find the list of voices used in your project on the left sidebar, then click a voice card to view all associated voiceovers.
   • Each voice card shows how many voiceovers currently use that voice.
   • The list displays each voiceover’s name and location, along with a play icon to preview the voiceover and a Go to shape icon you can click to jump to that location.
   • You can also view the location details for a selected voiceover in the bottom-right corner of the window, just above the Replace and Close button.
3. Select a voiceover from the list, then choose a new voice from the Voice dropdown in the center column.
   • You can also update the text or adjust advanced settings if needed.
4. Click Generate Voiceover to create the new voiceover.
   • To discard your changes instead, click the Discard changes link in the upper-right corner of the Voices dropdown.
   • If you select another voice card or click + New Voiceover before finishing, you’ll be prompted to either keep editing or discard your changes.
5. Click Replace and Close to apply your changes and exit. To keep working in the Generate AI Audio window, click Replace and Continue instead.

Check out this user guide to learn more about replacing voiceovers.