We ended support for Storyline 3 on December 30, 2024, to focus our resources on Articulate 360—the industry-leading e-learning platform for creating workplace training. That focus lets us continue adding value for Articulate 360 subscribers with new features, including powerful AI capabilities.

Storyline 3 gave you flexibility and creative control. That's why we're confident you'll love Articulate 360. It builds on everything you value, along with best-in-class authoring tools and a secure, seamless workflow that stays compatible with evolving industry e-learning standards. Articulate 360 offers access to:

• Storyline 360: Create engaging, interactive new courses and work seamlessly on existing Storyline 3 projects with the industry's leading e-learning authoring tool.
• Rise 360: Build beautiful, responsive courses fast with our award-winning, web-based e-learning authoring tool.
• Review 360: Collect, track, and manage stakeholder feedback for your Rise 360 and Storyline 360 courses in one simple web app.
• AI Assistant: Develop high-quality courses up to 9 times faster with an AI solution fully integrated into Storyline 360 and Rise 360 and available as a premium add-on.
• Reach 360: Distribute and track training directly to external or other hard-to-contact learners, available as part of the subscription for small teams or as a premium add-on for wider distribution.
• Articulate Localization: Translate, validate, and manage e-learning for your global workforce directly in Articulate 360 with this premium add-on.
• Content Library 360: Jump-start any project with 22+ million stock assets and professionally designed templates.
• Live and on-demand training: Learn from Articulate experts and sharpen your skills.
• Accessibility and security: Deliver inclusive courses with industry-leading standards, including FedRAMP® authorization.
• Streamlined collaboration: Work better together with shared team slides, integrated comments, version control, and more.
• Continuous innovation: Enjoy new features and updates.

Curious? Contact us to discuss your upgrade options, or try Articulate 360 by starting a free 30-day trial.

Find all the details below. We’re here for any questions!

FAQs

• What does the end of support for Storyline 3 mean?
• What events led up to the end of support for Storyline 3?
• Can I open my Storyline 3 course in Storyline 360?
• What's the difference between Storyline 3 and Storyline 360?
• I want to subscribe to Articulate 360 but can't use cloud services. Can you help?
• Is Articulate 360 data safe in the cloud?
• Will Storyline 3 still work after the end of support for Storyline 3?
• Can I install and activate Storyline 3 after December 30, 2024?
• What happens if an operating system upgrade, browser update, or security vulnerability breaks my Storyline 3 courses?
• Will you maintain compatibility between Storyline 360 and Storyline 3 project files?

What does the end of support for Storyline 3 mean?

Beginning December 30, 2024, Storyline 3 won't receive any updates, and we'll no longer provide technical support unless you need help reactivating the software with your serial number. 

We recommend upgrading to Articulate 360, which includes the latest version of Storyline and offers continuous updates with powerful new features such as AI Assistant and Articulate Localization.

Bonus: Articulate 360 subscribers get personal email support from our staff 24 hours a day, 7 days a week. Articulate 360 Teams subscribers have the added benefit of live chats with our support staff, available 24 hours a day, 5 days a week. Response times are also prioritized for Articulate 360 Teams subscribers who need help with Articulate 360 and Reach 360. Learn more about how we provide customer support. 

What events led up to the end of support for Storyline 3?

Here are the events that led up to the end of support for Storyline 3:

April 25, 2023
We released the final feature update for Storyline 3.

December 31, 2023
We stopped selling new licenses for Storyline 3.

December 30, 2024
We ended support for Storyline 3.

Can I open my Storyline 3 course in Storyline 360?

Yes. Storyline 3 projects are compatible with Storyline 360. Open your Storyline 3 project files in Storyline 360, then edit and publish as needed. It's that easy!

What's the difference between Storyline 3 and Storyline 360?

Storyline 360 is part of Articulate 360, an annual subscription with everything you need to create e-learning. Multiple award-winning authoring tools, 22+ million course assets, collaboration features, and training with industry experts are all included.

Unlike Storyline 3, Storyline 360 is continuously updated with the latest innovations, including AI Assistant for faster course creation, Articulate Localization for easy global translation, enhanced accessibility, text-to-speech narration, and more.

For a full feature comparison across Storyline versions, check out this list.

I want to subscribe to Articulate 360 but can't use cloud services. Can you help?

Yes. We understand that some organizations can't use online or cloud-based services. We have solutions for you. For example, we can turn off cloud-based services like Rise 360, Review 360, Storyline 360 team slides, or Storyline 360 text-to-speech at the request of the account owner or primary admin. Contact us to discuss your options.

Is Articulate 360 data safe in the cloud?

Yes. We take security seriously at Articulate. We understand how important data protection is to our customers, and we work hard to maintain your trust.

You can learn about our commitment to security and privacy at our Trust Center. Here's how we handle the different types of data associated with your Articulate 360 subscription. Articulate 360 is also FedRAMP® authorized, making it a trusted tool for government organizations.

Cloud-based services such as Rise 360, Review 360, and account management are stored and transferred between your computer and our servers using bank-grade encryption.

Projects you create with Storyline 360, Studio 360, Replay 360, and Peek 360 are stored locally on your computer, where only you can access them. No one else can access your content unless you send them the source files or the published output.

Will Storyline 3 still work after the end of support for Storyline 3?

While Storyline 3 will continue to work after December 30, 2024, future operating system updates may cause the app to function unexpectedly or not at all.

Can I install and activate Storyline 3 after December 30, 2024?

Yes. See these articles for details:

• How to Install and Update Storyline 3
• How to Activate Articulate Storyline 3

What happens if an operating system upgrade, browser update, or security vulnerability breaks my Storyline 3 courses?

Storyline 3 won't receive any updates after December 30, 2024. We recommend upgrading to Articulate 360 (which includes Storyline 360 and continuous updates) so you can publish content that works beautifully and reliably in all major operating systems and browsers. Here are the system requirements for authoring and viewing content in all Articulate 360 apps.

Will you maintain compatibility between Storyline 360 and Storyline 3 project files?

No. We won't maintain project file compatibility between Storyline 360 and Storyline 3. Eventually, Storyline 360 projects using updated features will no longer be compatible with Storyline 3.