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Storyline 360: Videos Progressively Download for Immediate Playback
Article Last Updated Jan 16, 2026
This article applies to:
Storyline 360 progressively downloads videos in published courses. This means learners won't have to wait for each video to fully download before it starts playing.
Here's how Storyline 360 handles different video formats:
- MP4 and WebM videos are supported in Storyline 360 and will progressively download by default.
- Storyline 360 converts all other video file formats to MP4 and progressively downloads them in published courses. WebM videos remain in the WebM format.
In some cases, you may have a video file that isn't properly formatted. As a result, learners may experience a long delay while the entire video downloads. If you have a video file that takes a long time to play, you may be able to resolve the issue with the method described here.
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