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Nova: Technical Support

Article Last Updated Sep 10, 2026

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Welcome to the Nova technical support hub. Find articles, user guides, and product details to help you automate complex workflows with our AI agent, Nova.

Get Help

  • Chat with Artie: Ask our AI support agent for fast answers. Find Artie at the bottom-right corner of any support page. If Artie can't find the answers you need, the chatbot will create a support case for you so our staff can continue the conversation via email.
  • Explore our articles: Browse support articles for Nova or type a search term in the field above.
  • Ask our community: Join us in the community forums to ask questions and engage in discussion groups by topic.

Tutorials & User Guides

Product Details

Latest Release Date

September 10, 2026

Version History

Scroll through the Nova change log for all the latest enhancements.

Tech Specs

You must have an internet connection and meet the system requirements for Articulate 360 AI or Frontline.

Access

Nova is built into Articulate 360 AI and Frontline.

To generate training kits and artifacts in Frontline, open your dashboard, enter a prompt, and upload source materials.

To produce AI avatar videos:

  • In Frontline, open a quick reference from your kit, then go to a lesson. Click Block Library on the shortcuts bar at the bottom, then click AI Blocks > Generate AI Avatar.
  • In Rise 360, go to a lesson in your course, click Block Library on the shortcuts bar at the bottom, then click AI Blocks > Generate AI Avatar.
  • In Storyline 360, open your project, switch to Slide View, select the Home or Insert tab on the ribbon, then click the Insert Avatar icon.

To translate content:

  • In Frontline, open your dashboard, click Library in the sidebar, open a kit, and click the translate icon in the upper-right corner.
  • In Rise 360, open your dashboard, click Library in the sidebar, hover over the content item you want to localize, click the more (…) icon, and select Translate. All Articulate 360 subscribers can translate, validate, and manage multi-language projects with Articulate Localization. 
  • In Storyline 360, open the project file you want to translate, go to File > Localization, choose Translate Course, select your translation settings, and click Translate.

Credits

Nova’s complex AI workflows require credits. If you run out of credits, you can always buy more. Contact our Sales team to learn about credit packages, or learn more about credits in this user guide.

 

Want to learn more about Frontline, our new training product for any team?