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Articulate 360 FAQs: Free Trials

Article Last Updated Sep 10, 2026

This article applies to:

Want to test-drive Articulate 360 before you buy a subscription? Sign up for a free trial—no credit card required!

The trial gives you access to everything you need to develop training content:

See the following FAQs for answers to common questions about free trials, and contact us if you need help!

Get Started 

Understand Credits

Manage Team Members

Understand Trial Limits

Buy a Subscription

How do I sign up for a free trial?

Sign up with your email address to get started. Create a password, enter your information (name, country, etc.), and choose your data center region. You’ll activate your free trial from the confirmation email we’ll send you.

After activating, answer a few quick questions to help us recommend the right experience for you. Based on your answers, we'll suggest either the Frontline trial or the Articulate 360 trial. You can always choose the other option if you'd prefer. Signed up for the wrong trial? No problem. See What if I signed up for the wrong trial? below for more details. 

What features are included in a free trial?

Your Articulate 360 trial gives you everything you need to create, collaborate, translate, and distribute engaging training.

Create interactive training with Storyline 360 and responsive training with Rise 360, use AI features to speed up content creation, and choose from millions of templates, characters, images, icons, and videos in Content Library 360.

Collaborate with your team and collect stakeholder feedback with Review 360, attend live online training webinars, and translate Rise 360 and Storyline 360 content into 80+ languages.

Your 50,000-credit pool also powers AI avatar videos and multi-format translation into 80+ languages. 

In addition, your trial includes Reach 360 Starter, which allows you to distribute training and track activity for up to 300 active learners. You can invite up to 10 additional creators to your trial team and add unlimited admins.

Note: Some sharing features are limited during your trial for security reasons. Attachments and non-Articulate links won’t work when you share Rise 360 training with a preview link until you subscribe. They’ll continue to work when you preview your training, use Review 360, or export it.

How long does a free trial last?

A free trial lasts 14 days. It starts when the primary admin signs up for the trial, and it ends 14 days later at 11:59 PM Eastern Time.

The trial period ends at the same time for all team members, even if they were added to the team on different days.

Can I turn off Articulate AI features?

Yes, you can turn off Articulate AI features during your free trial. When disabled, Articulate AI features will remain visible within Rise 360 and Storyline 360 throughout your subscription, but you won’t be able to use them. For additional questions about disabling Articulate AI features during your trial, contact our Sales team at sales@articulate.com.

What if I signed up for the wrong trial? 

When you sign up, you'll answer a few questions, and we'll recommend a trial type. If we suggest Articulate 360 but you’d prefer Frontline, or vice versa, you can choose the other option before activating.

If you've already activated and think you're in the wrong trial, contact our Sales team, and we'll help you get to the right experience. 

What are credits?

Credits are consumed each time you use a Nova feature. Nova is the AI agent that powers advanced capabilities across Frontline and Articulate 360. Credits power these Nova workflows in Articulate 360:

  • Producing AI avatar videos
  • Translating content 

What happens when my credits run out?

If you use all 50,000 credits before your 14 days are up, you can still create, edit, and collaborate on all of your training content through day 14. Credit-powered features (AI Avatars, Translating content) are blocked for the remainder of the trial. The trial ends after 14 days.

How many creators can I add to my team during the trial period?

You can add up to 10 additional creators to your team, for a total of 11 licenses. Creators build training and collaborate.

You can also add as many admins as you’d like. Admins can add and remove team members, but can’t use the Articulate 360 apps.

Any creator or admin on the team can convert your free trial to a paid subscription.

You can distribute training to up to 300 active learners during your trial by using Reach 360. Admins and team members are considered active learners when they complete training. Learn more about active learners in Reach 360.

How do I add creators to my team?

When you sign up for a free trial and validate your account, the first thing you’ll see is a screen where you can add up to 10 additional creators to your team. Just enter their email addresses and click Send Invite.

If you’d prefer to add creators later, you can go to your account management console and click Manage Team on the left side of the screen to add creators and admins.

Tip: The team management console also lets you manage invites.

What are the different permissions for team members?

There are four permissions available for Articulate 360 team members during the free trial.

  • Account Owner/Primary Admin can add and remove team members, add and remove team members within an assigned group, use the Articulate 360 apps, and convert the trial to a subscription.
  • 360 Admin can add and remove team members, add and remove team members within an assigned group, and convert the trial to a subscription.
  • Group Manager can add and remove team members within their assigned group and convert the trial to a subscription.
  • Creator can use the Articulate 360 apps and convert the trial to a subscription.

Note: Reach 360 uses a separate set of permissions. In the account management console, you can assign Reach 360 admin, manager, and reporter. Anyone who takes training is considered a learner. Learn more about Reach 360 user roles and permissions.

Can I remove creators from my team?

Yes. Go to your account management console and click Team on the left side of the screen. Click the creator you want to remove, click the Remove from 360 link at the bottom of the sidebar, and choose what happens to their content.

After removing creators from your team, you can invite others to take their places.

Note: You can’t remove a creator from the team and then add the same creator again during the free trial. However, you can add the same creator to the team once you convert your free trial to a paid subscription.

Can the primary admin be removed from the team?

No. The person who created the trial is the account owner/primary admin and can’t be removed from the team. However, you can disable their create permissions to assign the license to someone else. (Additional admins and creators can be removed.)

What happens to creators’ content if they’re removed from the team?

If you remove a creator from your team, their Articulate 360 apps stop working, and you must transfer their shared content to another creator. Then, decide whether to include their personal online content in the transfer or keep it with the user's Articulate ID. Content includes Rise 360 content, block templates, question banks, Review 360 items, and Storyline 360 team slides. Learn more about managing content when users leave your team.

Note: You can’t remove users from the team and then add them again during the free trial. However, you can add them back to the team once you convert your free trial to a paid subscription. If you chose not to include personal content when you removed them from your team, they’ll have access to all their Rise 360 content, question banks, block templates, and Review 360 items in private folders.

Can I try Articulate 360 on my own, or do I need a team?

You’ll have access to all the same features whether you try Articulate 360 on your own or invite others to join your team.

To get the most out of your free trial, we recommend inviting others to join your team so that you can take advantage of collaborative features, including shared team slides in Storyline 360, shared block templates in Rise 360, and collaborative authoring in Rise 360.

Can my team members start their own free trials later?

No. Each person gets one free trial of Articulate 360, whether they're the account owner/primary admin, a 360 admin, or a creator.

Can a user be a member of more than one team at the same time?

With the addition of our EU data center, a single Articulate 360 user can have a license on two teams if one team is in the U.S. data center and the other is in the EU data center. However, each user can be a member of only one team in a particular data center, whether as a free trial or a paid subscription. 

Will my trial artifacts include a watermark?

Yes. "Powered by Articulate" badging appears on previews, Quick Share links, and Reach, and a watermark appears on PDF, web, and LMS exports. Upgrading to a paid plan removes both automatically. 

What happens when my trial ends?

When your trial ends, your content stays unpublished, and creating and editing stay locked. Contact sales or convert to a paid subscription to unlock your training.

What happens to my Quick Share links, Review links, and Reach content after my trial ends?

Training shared via Quick Share or Review links, or delivered via Reach, is locked along with the rest of your account. The people you shared it with won't be able to access it until you convert to a paid subscription.

How do I buy a subscription?

Go to our pricing page, click Buy Now, and enter the email address and password you used to sign up for the free trial. Follow the prompts to convert your free trial to a paid subscription.

If you don’t have an account or didn’t start a trial, you’ll be prompted to create a password, enter your information (name, country, etc.), and choose a data center region to complete your purchase.

If you have questions, contact us. We’re here to help!

Who is allowed to buy a subscription for my trial team?

Any member of your team can buy a subscription.

If you need someone else to purchase a subscription on behalf of your team, add them to your trial team as a 360 admin or creator. Then they can convert the trial team to a paid subscription.

Here’s what happens to your team, depending on which subscription is purchased.

Articulate 360 Teams

When a member of your team buys an Articulate 360 Teams subscription, the team transitions seamlessly from a free trial to a paid subscription. Everyone remains on the team, and all team-created content stays intact. (If you buy fewer licenses than the number of creators in your trial, the creators who were most recently added to the trial get removed from the team.)

The person who buys the subscription becomes the account owner and the team's primary admin. (If another admin or creator buys a subscription for the team, then the trial owner becomes a 360 admin and creator.) All other team members keep the same roles they had during the free trial.

Tip: If a member of your trial team wants to buy a separate Articulate 360 Teams subscription, you’ll need to remove that person from your team so they can purchase a new subscription.

Articulate 360 Personal

When an admin or creator buys a personal Articulate 360 subscription, they’re removed from the team, and their content moves to the new subscription. An admin can invite another creator to take their place on the team.

If the trial owner/primary admin buys a personal subscription, the team trial immediately ends, and their content moves to the new subscription. All 360 admins and creators have been removed from the team, but their content remains intact in case they choose to buy their own subscriptions.

When I buy a subscription, will my team have access to the content we created during the trial?

Yes. As long as a member of your team purchases the subscription, the transition from free trial to paid subscription is seamless. Creators who have licenses on the paid team can continue working with the same content they created during the trial period, including Reach 360 training and reports.

Can someone who’s not on the trial team convert the team to a paid subscription?

No. The purchaser needs to be a member of the team. An admin for the team can invite the purchaser to the team as an admin or creator. Then the purchaser can convert the trial team to a paid subscription.

In this scenario, the purchaser becomes the account owner and the team's primary admin. The trial owner becomes a 360 admin and creator. All other team members keep the same roles they had during the free trial. 

The team transitions seamlessly from a free trial to a paid subscription. Everyone remains on the team, and all team-created content stays intact. Read this section if you’re buying fewer licenses than the number of creators in your trial.

Can a member of the trial team buy a subscription for a different team?

Yes. An admin for the trial team just needs to remove the member from the team so they can buy a separate Articulate 360 Teams subscription.

If your trial has expired and you can no longer remove the member from your team, contact us, and we’ll take care of it right away.

Can a member of the trial team buy a personal subscription instead?

Yes. When a 360 admin or creator buys a personal Articulate 360 subscription, they get removed from the team, and their content moves to the new subscription.

If the trial owner/primary admin buys a personal subscription, the team trial immediately ends, and their content moves to the new subscription. All 360 admins and creators are removed from the team, but their content remains intact in case they choose to buy their own subscriptions.

Do I have to buy a subscription during the trial period, or can I purchase after the trial ends?

You can buy a subscription at any time, either during the trial period or after it expires.

Note that we’ll keep your content on our servers up to six months after your free trial ends.

How much does an Articulate 360 subscription cost?

The annual rate for the Articulate 360 AI package is $1749/user for the Teams plan and $1449/user for the Personal plan. 

Academic discounts are available for qualifying institutions. Learn more about Articulate 360 pricing and academic discounts.

Can I buy more licenses than the number of creators on my trial team?

Absolutely. You can buy as many licenses as you want. 

What happens if I buy fewer licenses than the number of creators on my trial team?

If you buy fewer licenses than the number of creators in your trial, the creators who were most recently added to the trial get removed from the team. The person who signed up for the trial has the first license.

Creators who are removed in this process may lose access to the content they created. We can help them regain access from the back end if needed, but removing creators before purchase gives you more control over what happens to the content and helps avoid disruption. We recommend following these steps:

  1. Before purchasing, answer these questions:
    1. Which creators do you want to remove from the team?
    2. Who will receive their shared content?
    3. Will you let creators who have been removed keep their personal content? 
  2. Review this user guide on managing content when creators leave your team.
  3. Remove the creators and transfer their content based on your answers in step #1.
  4. If the primary admin doesn’t need a creator license, disable their create permissions.
  5. Purchase the number of licenses needed.

Will everyone on my team have the same role after buying a subscription?

The person who buys the subscription becomes the account owner and the team's primary admin. (If a 360 admin or creator buys the subscription, then the trial owner becomes an admin and creator.) All other team members keep the same roles they had during the free trial.

Will you delete all my data if I decide not to buy a subscription?

We'll keep your online content on our servers up to six months after your free trial ends, including Reach 360 training and reports. Personal online content—including Rise 360 courses, content generated with AI, question banks, block templates, and Review 360 items in private folders—is tied to your Articulate ID. This means you'll regain access when you subscribe using the same account within six months. However, shared content stays with the expired trial or subscription. Shared content includes everything in the team directory—Rise 360 and Review 360 content and question banks—as well as Rise 360 shared block templates and Storyline 360 shared team slides. We can help you transfer that content if needed.

If you want us to delete all of your data immediately, contact our support team, and we'll take care of it right away.