Browse Articles
Select a Product
null Support Directory
Browse all null articles. (Last Updated
No articles found.
Search Results
No articles found.
Articulate 360 Network Endpoints
Article Last Updated Sep 10, 2026
This article applies to:
This article lists Articulate 360 platform tools, services, and network endpoints. The domains listed below must be accessible on port 443 for Articulate 360 tools and services to work properly.
Articulate 360 Products & Tools
The Articulate 360 platform includes Articulate 360 AI and Frontline.
Articulate 360 AI
The following tools are included with your Articulate 360 AI subscription:
- Nova
- AI Assistant
- Rise 360
- Storyline 360
- Articulate Localization
- Review 360
- Reach 360
- Articulate 360 Desktop App
- Content Library 360
- Articulate 360 Training
- Studio 360
- Replay 360
- Peek 360
Frontline
The following tools are included with your Frontline subscription:
Articulate 360 Platform Services
Articulate 360 platform services perform the following functions:
|
Function |
Example |
|
Authenticate users and authorize them to use Articulate 360 products and tools |
Articulate 360 AI and Frontline use licensing services to confirm that a user is properly licensed to use our software. |
|
Provide direct access to Articulate 360 products, tools, and features |
Our AI services enable users to generate training kits, artifacts, avatar videos, images, and more. |
|
Provide access to the Articulate 360 AI desktop app and updates for installation |
The Articulate 360 AI desktop app relies on deployment services to provide updates. |
|
Maintain service reliability and tailor experiences |
Anonymized system environment data is collected for internal quality purposes. |
How to Enable Articulate 360 Platform Services in Your Network
Secure networks might block Articulate 360 platform services, preventing your apps from working. We recommend adding the following domains to your organization's allowlist for the best experience. At a minimum, you’ll need to allow the endpoints marked as "required" for Articulate 360 products, tools, and features to work properly.
Note: Articulate 360 web-based products use bearer-token authentication. This means the authentication token is attached to your account, so your network admin shouldn't modify the authorization header in HTTP requests.
Articulate Domains
|
Description |
|
|
|
These domains provide various services, including help and support information for Articulate 360 products. | ||
|
REQUIRED: Our subdomains provide essential services, such as authentication, that are required for Articulate 360 AI, Frontline, and Reach 360 to function. |
*.articulate.com *.reach360.com |
*.articulate.com *.reach360.eu |
|
REQUIRED: This domain is required for user-generated content, such as AI avatar videos in Storyline 360 and screenshots in Review 360. |
*.articulateusercontent.com |
*.articulateusercontent.eu |
|
These domains and their subdomains are necessary to preview Rise 360 templates. |
*.riseusercontent.com |
*.riseusercontent.eu |
|
This domain or its API endpoints must be allowed in order to use the Reach 360 API. |
U.S. Data Center
EU Data CenterSpecific Articulate Subdomains
If your organization requires specific URLs, grant access to the following subdomains.
Note: We recommend adding the wildcard (*) domains listed above to your allowlist for the most consistent Articulate 360 AI and Frontline experiences.
|
Description |
|
|
|
Provides commenting features in Review 360 | ||
|
Required to view the analytics dashboard in Articulate 360 AI and Frontline | ||
|
Powers numerous features, including product notifications, Content Library 360 searches, and publishing to Review 360 | ||
|
Required for AI tutor to function |
api.articulate.com/ai-learner/chat |
api.eu.articulate.com/ai-learner api.eu.articulate.com/ai-learner/chat |
|
Synchronizes user profile icons across Articulate products and tools | ||
|
Hosts content and supplies assets, such as images and stylesheets, for our websites | ||
|
Required to use Frontline | ||
|
Used for registration and sign-in features | ||
|
Delivers optimized images for Articulate 360 AI and Frontline features | ||
|
Provides in-app help links for all tools and start pages for desktop tools | ||
|
Required for accessing the Articulate MCP in your preferred AI tools | ||
|
Collects content analytics, including export events | ||
|
Required for creators to access their libraries in Rise 360 and Frontline | ||
|
Delivers training distributed via Quick Share links | ||
|
Required for export packages and code blocks in Rise 360 to function properly |
wss://ws.articulate.com |
wss://ws.eu.articulate.com |
|
Required to generate AI characters | ||
|
Required for embedding media | ||
|
Required to serve up media in authoring tools, such as AI avatar videos in Storyline 360 | ||
|
Required for code blocks in Rise 360 to function properly |
Amazon S3 Endpoints
|
Description |
|
|
|
REQUIRED: These Amazon S3 endpoints are required for various features, such as collecting feedback with Review 360. |
articulate-us.s3.amazonaws.com |
360-prod-eu-central-1-213152736482.s3.amazonaws.com 360-prod-eu-central-1-213152736482.s3.eu-central-1.amazonaws.com rise-prod-eu-central-1.s3.amazonaws.com
|
|
REQUIRED: This Amazon S3 endpoint is required to generate images and analyze uploaded source documents with AI in Rise 360, Storyline 360, and Frontline. |
ai-connect-pdf-us-east-1-213152736482.s3.us-east-1.amazonaws.com |
ai-connect-pdf-eu-central-1-213152736482.s3.eu-central-1.amazonaws.com |
|
REQUIRED: These Amazon S3 endpoints are required for Content Library 360 templates and characters. |
360-prod-eu-central-1-213152736482.s3-external-1.amazonaws.com | |
|
These Amazon S3 endpoints provide static content, such as style sheets, for our websites and web-based tools. | ||
|
These Amazon S3 endpoints are required for code blocks in Rise 360 to function properly. |
rise-frontend-sandbox-us-east-1-213152736482.s3.us-east-1.amazonaws.com/ |
rise-frontend-sandbox-eu-central-1-213152736482.s3.eu-central-1.amazonaws.com/ |
Content Library 360 Assets
|
Description |
|
|
|
REQUIRED: These domains are required for browsing Content Library 360 assets in Rise 360, Storyline 360, and Frontline. If you have questions about Content Library 360 assets, let us know. We’re happy to help! |
.pexels.com *.pixabay.com *.unsplash.com *.thenounproject.com |
.pexels.com *.pixabay.com *.unsplash.com *.thenounproject.com |
|
This hosting site provides default videos in Rise 360 and Frontline blocks, as well as training videos for our community and knowledge base. |
*.vimeo.com |
*.vimeo.com |
Security
|
Description |
|
|
|
This endpoint allows your users to self-register for Articulate IDs. If this endpoint is blocked by your firewall, users can create Articulate IDs only when team admins invite them to join an Articulate 360 AI Teams or Frontline subscription. Team invitations bypass the ReCaptcha spam-prevention filter. |
Payment Authorization
|
Description |
|
|
|
This domain authorizes credit card payments for your Articulate 360 AI or Frontline subscription. |
*.stripe.com |
*.stripe.com |
Analytics and Support
|
Description |
|
|
|
These endpoints help us track how users interact with our web pages and tools, so we can continually improve our products. |
*.google-analytics.com *.googleadservices.com *.googletagmanager.com |
*.google-analytics.com *.googleadservices.com *.googletagmanager.com |
|
This endpoint allows us to enable new features, including early-access features, for your subscription. |
*.launchdarkly.com |
*.launchdarkly.com |
|
These endpoints enable us to give you the help you need to succeed. For example, they allow us to send follow-up emails with relevant info and tutorials. |
*.marketo.net *.mktoresp.com |
*.marketo.net *.mktoresp.com |
|
These endpoints help us monitor performance so we know where to make improvements. |
*.newrelic.com *.nr-data.net |
*.newrelic.com *.nr-data.net |
|
This endpoint powers Live Chat support for Articulate 360 AI Teams and Frontline subscribers. |
*.salesforceliveagent.com |
*.salesforceliveagent.com |
Web Fonts, Graphics, and Icons
|
Description |
|
|
|
These domains let you see the licensed typefaces and images we use on our websites. |
*.googleapis.com *.gstatic.com *.typekit.net *.typography.com |
*.googleapis.com *.gstatic.com *.typekit.net *.typography.com |