Want to test-drive Frontline? Sign up for a free trial—no credit card required!

A trial gives you access to Articulate’s AI-powered tools for frontline training. Use the pool of 50,000 credits included in your Frontline trial to create ready-to-deploy training packages and share samples before you buy credits. A Frontline trial lets you:

• Generate different training kits and formats for targeted audiences.
• Drive engagement with conversational AI avatars.
• Translate content into 80+ languages for global reach.
• Deliver artifacts with built-in AI features.
• Invite unlimited members to join your team.

See the following FAQs for answers to common questions about free trials, and contact us if you need help!

Get Started

• How do I sign up for a free trial?
• What features are included in a free trial?
• How long does a free trial last?
• What if I signed up for the wrong trial? 

Understand Credits

• What are credits?
• What happens when my credits run out?

Manage Team Members

• How many members can I add to my team during the trial period?
• How do I add members to my team?
• What are the different permissions for team members?
• Can I remove members from my team?
• What happens to members’ kits and artifacts when they’re removed from the team?
• Can I try Frontline on my own, or do I need a team?
• Can my team members start their own free trials later?
• Can a user be a member of more than one team at the same time?

Understand Trial Limits

• Will my trial artifacts include a watermark?
• What happens when my trial ends?
• What happens to my Quickshare links after my trial ends?

Buy Frontline

• How do I buy Frontline?
• Who is allowed to buy Frontline for my trial team?
• When I buy Frontline, will my team have access to the artifacts we created during the trial?
• Can someone who’s not in the trial team convert the team to a paid subscription?
• Can a member of the trial team buy a subscription for a different team?
• Do I have to buy Frontline during the trial period, or can I purchase it after the trial ends?
• How much does Frontline cost?
• Will everyone in my team have the same role after buying Frontline?
• Will you delete all my data if I decide not to buy Frontline?

How do I sign up for a free trial?

Sign up with your email address to get started. Create a password, enter your information (name, country, etc.), and choose your data center region. You’ll activate your free trial from the confirmation email we’ll send you. 

After activating, answer a few quick questions to help us recommend the right experience for you. Based on your answers, we'll suggest either the Frontline trial or the Articulate 360 trial. You can always choose the other option if you'd prefer. Signed up for the wrong trial? No problem. See What if I signed up for the wrong trial? below for more details. 

What features are included in a free trial?

The Frontline trial gives you access to AI-powered tools to quickly build and deploy frontline training. Generate training kits from a prompt or existing content, then refine artifacts using built-in AI features before deployment. Your 50,000-credit pool also powers AI avatar videos and multi-format translation into 80+ languages. 

You can distribute Frontline training to your audience via Quick Share links and monitor engagement on the analytics dashboard.

How long does a free trial last?

A free trial lasts 14 days and includes 50,000 credits.

If your team uses all 50,000 credits before day 14, you can continue accessing your training kits, artifacts, and analytics. You’ll need to convert to a paid subscription to resume using credit-based features.

What if I signed up for the wrong trial? 

When you sign up, you'll answer a few questions, and we'll recommend a trial type. If we suggest Frontline but you'd prefer Articulate 360, or vice versa, you can choose the other option before activating.

If you've already activated and think you're in the wrong trial, contact our Sales team, and we'll help you get to the right experience. 

What are credits?

Credits are consumed each time you use a Nova feature. Nova is the AI agent that powers advanced capabilities across Frontline and Articulate 360. Which features use credits?

Credits power these Nova workflows:

• Generating training kits and artifacts
• Producing AI avatar videos
• Translating content

What happens when my credits run out?

If you use all 50,000 credits before your 14 days are up, you can continue accessing your training kits, artifacts, and analytics, but you’ll need to convert to a paid subscription to resume using credit-based features. We'll notify you when your credit balance is running low, and you can subscribe to Frontline at any time to continue your work. 

How many members can I add to my team during the trial period?

You can add as many members as you want to your Frontline trial team. Any team member can upgrade to a paid plan at any time. 

How do I add members to my team?

Frontline admins invite members via a shareable link or by email. New members are added to your team automatically when they accept the invite.

What are the different permissions for team members?

During the free trial, there are three permission levels for Frontline team members.

• Account Owner/Primary Admin can add and remove Frontline team members and convert the trial to a subscription.

• Admin can add and remove Frontline team members and convert the trial to a subscription.

• Frontline User can generate kits and customize artifacts, and convert the trial to a subscription.

Can I remove members from my team?

Yes. Go to your account management console and click Team on the left side of the screen. Select the Frontline user you want to remove, then click the Remove from subscription link at the bottom of the sidebar to transfer their training content to another Frontline user.

Note: You can’t remove a user from the team and then add the same user again during the free trial. A user who has been removed can be added back to the team after converting a free trial to a paid subscription.

What happens to members’ kits and artifacts when they’re removed from the team?

When you remove a user from your team, they lose access to Frontline. You must transfer their content to another Frontline user on the team.

Can I try Frontline on my own, or do I need a team?

You’ll have access to all the same features whether you try Frontline on your own or invite others to join your team.

Can my team members start their own free trials later?

No. Each person gets one free trial of Frontline.

Can a user be a member of more than one team at the same time?

Generally, no. However, a single Frontline user can be a member of two teams if one team is in the U.S. data center and the other is in the EU data center. Each user can be a member of only one team in a particular data center, whether as a free trial or a paid subscription. Note that teams in different data centers can’t share or transfer content with each other.

Will my trial artifacts include a watermark?

Yes. "Powered by Articulate" badging appears on previews and Quick Share links, and a watermark appears on PDF exports. Upgrading to a paid plan removes both automatically. 

What happens when my trial ends?

When your trial ends, your content becomes unpublished, and creating and editing are locked. Contact Sales or convert to a paid subscription to unlock your training.

What happens to my Quick Share links after my trial ends?

Training shared through Quick Share links locks along with the rest of your account. Your audience won't be able to access it until you convert to a paid subscription.

How do I buy Frontline?

Go to our pricing page, click Buy Now, and enter the email address and password you used to sign up for the free trial. Follow the prompts to convert your free trial to a paid subscription.

If you don’t have an account or didn’t start a trial, you’ll be prompted to create a password, enter your information (name, country, etc.), and choose a data center region to complete your purchase.

If you have questions, contact us. We’re here to help!

Who is allowed to buy Frontline for my trial team?

Any member of your trial team can buy a subscription.

When I buy Frontline, will my team have access to the artifacts we created during the trial?

Yes. As long as a member of your team purchases Frontline, the transition from the free trial is seamless. 

If your trial expires, you’ll have up to six months to regain access to your team’s content by buying a paid subscription.

Can someone who’s not in the trial team convert the team to a paid subscription?

No. The purchaser needs to be a member of the team. 

Can a member of the trial team buy a subscription for a different team?

Yes. An admin for the trial team just needs to remove the member from the team so they can buy a separate Frontline subscription.

If your trial has expired and you can no longer remove the member from your team, contact us, and we’ll take care of it right away.

Do I have to buy Frontline during the trial period, or can I purchase it after the trial ends?

You can buy Frontline at any time, either during the trial period or after it expires.

Note that we’ll keep your content on our servers up to six months after your free trial ends.

How much does Frontline cost?

Frontline plans start at $500 per year for 100,000 credits and unlimited users. Plans are available with more credits, and you can always purchase credit top-ups as needed. Contact us to discuss your options.

Will everyone in my team have the same role after buying Frontline?

The person who buys the subscription becomes the account owner and primary admin for the team. (If a Frontline admin or user buys the subscription, then the trial owner becomes an admin and user.) All other team members keep the same roles they had during the free trial.

Will you delete all my data if I decide not to buy Frontline?

We'll keep your content on our servers up to six months after your free trial ends. This means you'll regain access when you convert the expired trial to a paid subscription within six months.

If you want us to delete all your data immediately, contact us and we'll take care of it right away.